Account Deletion

Calendoria business account owners can request account closure and deletion through an authenticated workflow or by contacting the Privacy Officer.

Submit an authenticated request

1. Sign in to the Calendoria tenant portal.
2. Open Privacy, export & deletion.
3. Select Account closure request, explain the requested scope, and submit.

If you cannot sign in, email [email protected] from the account email address. Include the business name, but do not send a password, recovery code, or payment-card data.

Identity and authority checks

Calendoria may verify identity and confirm that the requester is authorized to close the business account. Additional confirmation may be required when the account has other owners, staff, an active subscription, unsettled payments, disputes, or legal holds.

What happens next

Calendoria reviews the request, identifies active subscriptions and connected services, and confirms any required export or transition step before closure. Access may be restricted during processing. Connected provider accounts may also need to be disconnected directly with the provider.

Information that may be retained

Some billing, transaction, tax, fraud-prevention, security, dispute, consent, and audit records may be retained where required or permitted by law. Encrypted backup copies expire through the backup-retention cycle rather than being individually edited. Other information is deleted, anonymized, or access-restricted according to the applicable retention policy.

Customer bookings with a Calendoria business

If you booked with a business that uses Calendoria but do not own a Calendoria business account, contact that business first. The business normally controls its customer records and must decide the request; Calendoria assists it as its service provider.

Questions

Questions about access, correction, export, closure, or deletion may be sent to the Privacy Officer at [email protected].